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Adult Education Programme Booking Terms and Conditions

We make every effort to ensure the currency, accuracy and reliability of the information regarding the Adult Education Programme contained on the Join in Edinburgh website and brochure.  However, the Join in Edinburgh website and brochure may include technical or other inaccuracies or typographical errors.  Changes are often made to the website.  Such changes may be made to any area, at any time and without notification.

We cannot guarantee that access to the website will be uninterrupted or error free, that defaults will be corrected or that the Join in Edinburgh website or the server that hosts it are free of viruses or represent the full functionality of the website.

We may at any time revise these Terms and Conditions without notice.  It is up to the visitor to regularly review the Terms and Conditions in case there are any changes.  Continued use of the Join in Edinburgh website after a change has been made is your acceptance of the change.

Privacy & Data Protection

This Privacy Statement only covers services provided by The City of Edinburgh Council Adult Education Programme, the Join in Edinburgh website and the online booking process. This Privacy statement does not cover links within the website to other externally operated websites (in respect of the content of which The City of Edinburgh Council accepts no responsibility), or other services provided by The City of Edinburgh Council.  This website is owned by The City of Edinburgh Council and is designed and hosted by Mercurytide Ltd, a web development company based in Edinburgh.  Mercurytide Ltd is not part of The City of Edinburgh Council.

Any personal information provided will be treated in accordance with the Data Protection Act 1998 and only used for the purpose it is given.  It will only be shared within the service if necessary to respond to a specific query or question or as required by law.

Cookies

Join in Edinburgh uses cookies.  Cookies are small files which identify your computer to the server where the website is hosted.  Cookies are sent to your computer for the following reasons:

  • to tailor the website to your browser
  • to help us analyse the use of the website
  • to allow applications on our website to work correctly - for example, making sure that we know when you have logged on or off and in processing your booking

You have the opportunity to control the use of cookies on your computer.

Course Information

Course descriptors are provided to give an indication of the course content, learning outcomes and provide any other information.  Although we try to ensure that this information is current and correct, we reserve the right to change the information provided and course content.

Course descriptors are available for all courses.  We recommend you read the course description before joining a course.

Please ensure you look at the course descriptions before booking to check:

  • entry requirements, if applicable
  • course level
  • materials required
  • additional costs

Most course fees do not include materials, resources, books etc.  Please do not buy materials or resources for any course until you are sure that the course will be delivered and that your place has been confirmed.  The City of Edinburgh Council does not accept liability for any course materials purchased prior to the commencement of any course where that course is not ultimately delivered.

The City of Edinburgh Council reserves the right to change a tutor at any point before or during a course.  Any booking is for a place on a course, and not for being taught by a particular tutor.  The City of Edinburgh Council does not guarantee that a particular tutor will be available to deliver a particular course.

Course Fees

Current prices are published in our brochure and on the Join in Edinburgh website.  These prices may be subject to change.  The total price quoted is the amount payable in order to secure a course place.  The total price includes tuition costs and in some cases, additional costs which relate to the particular course.  Other optional or required materials, which may be associated with the course, should be purchased as identified in the course description.

To qualify for a reduced or concessionary fee you must be eligible at the time of enrolment and will be required to provide satisfactory evidence of such.  If you are not able to provide such evidence you will be required to pay the full course fee.

It is always possible that, despite our best efforts, some of the courses listed on the Join in Edinburgh website and in the brochure may be incorrectly priced.  The City of Edinburgh Council reserves its right, and is under no obligation, to book you on a course at the incorrect price, even after we have sent you a Course Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing. 

Additional expenses

Some of our courses may incur other expenses in addition to your course fees (eg cooking ingredients, art materials).  Please do not purchase anything before your first session unless requested to do so on your course description or via communication with Adult Education Programme staff before the first session.  No liability can be accepted for expenses incurred for a course cancelled/altered at short notice.

Cancellations & Refunds

We reserve the right to close, cancel or combine courses if numbers fall below the point at which a course is financially viable or which does not reach the required number of enrolments (usually 10) before the first session.  Once a course starts, refunds will only be made if that course is cancelled by the service and we are not able to transfer you to another suitably identified course.

You may withdraw from a course up to 7 days before the start date and receive a refund less the £10 registration fee (£15 for courses longer than 10 weeks) if you inform The City of Edinburgh Adult Education Programme.

If you withdraw before a course starts, and do not inform The City of Edinburgh Council Adult Education Programme you will not be entitled to a refund.

If The City of Edinburgh Council Adult Education Programme cancels a course after the course has started, you will be eligible for a full or partial refund of the course fee that you have paid.

We will refund any money received either by making a repayment to the relevant debit/credit card, or by cheque.  Where a fee is taken by cash, the fee will be refunded by cheque.  A payment will normally be made within 30 days of either:

  • you informing The City of Edinburgh Council Adult Education Programme with a withdrawal notice within the time periods described above that makes it eligible for a refund; or
  • The City of Edinburgh Council Adult Education Programme informing you of a course cancellation and where we are not able to transfer you to another suitable course

Occasionally there may be a need to cancel a class at short notice.  Wherever possible we will endeavour to offer the class at a later stage.

Late enrolment

If you enrol on a course after the course start date you will be charged the full course fee as per the brochure or the Join in Edinburgh website provided the course is still accepting bookings.  Some courses may have a cut-off point for accepting late bookings.  If you wish to join a course halfway through, or later, you must contact the Adult Education Programme by phone or email to request this.  You may be eligible to pay a reduced rate in these circumstances.

Code of conduct

The City of Edinburgh Council Adult Education Programme reserves the right to exclude any student on the grounds of unacceptable behaviour.

Medical fitness

Students are responsible for ensuring they are medically fit for any courses that include physical skills or activities.  All students undertake such courses at their own risk.

Personal property

Students are responsible for personal property and equipment whilst on The City of Edinburgh Council premises or whilst attending The City of Edinburgh Council Adult Education Courses outwith Council premises.  The City of Edinburgh Council will not accept responsibility for damage caused to, or loss of a learner’s property.

Parking

Confirmation of your place on The City of Edinburgh Council Adult Education Programme does not guarantee a car parking space at any venue.  The majority of venues have limited parking or only on-street parking.

No Smoking Policy

The City of Edinburgh Council operates a Smoke Free policy.  Smoking is not permitted on The City of Edinburgh Council premises or in play parks, car parks, courtyards and other outdoor spaces under the Council’s jurisdiction and used by children.

Community Learning

Go to the City of Edinburgh Council

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