Frequently Asked Questions

How can we contact you?

adult.education@ea.edin.sch.uk

Telephone: 0131 556 7978 or 0131 469 3003

Will there be a new brochure, and when?

We have publicity in libraries, community centres and other venues however no brochure.

The full programme is available online.

Do I need to create an account on joininedinburgh?

No. Please enrol on a course by proceeding as a guest.

What does the fee for a course include?

The fee is normally made up of two elements – a booking fee and the joining fee. Some courses which require materials or additional services will have a high resource element included.

Am I eligible to pay the reduced or concessionary fee?

You pay the standard fee unless you are eligible to pay the reduced or concessionary fee.

Concessionary fee applies to:

16 and 17 year olds;
full time students;
over 60 - retired people who are not in employment;
those in receipt of Disability Living Allowance, PIP or Carer's Allowance.

Reduced fee applies to those in receipt of any of the following benefits:

Council Tax Reduction Scheme (not single person/occupancy discount)
Employment Support Allowance
Housing Benefit
Incapacity Benefit
Income Based Jobseekers Allowance
Income Support
NASS Support
Pension Credit
Universal Credit
Working Tax Credit.

You must provide evidence when booking at concessionary or reduced rates.

Am I on the mailing list for information on new courses?

If you requested a brochure when you enrolled you will be informed by email with a link to the programme.

How do I ensure I receive information on new courses?

If you would like information by email, contact adult.education@ea.edin.sch.uk with your request. Please include your full name and email address.

Will students from cancelled courses be given priority for enrolment?

No.

Will future courses have the same tutor as before?

This cannot be guaranteed.

How do I stop receiving information from you?

Contact adult.education@ea.edin.sch.uk with your request. Please include your full name and email address.

How do I delete my joininedinburgh.org account?